FAQ's...

1.  What are peptides?

   Peptides are short chains of amino acids linked by peptide bonds.

2. How do peptides work?

   1. Peptides work by interacting with specific receptors on the surface of cells, triggering various biological processes. Laboratory and scientific studies have shown many mechanisms of action depending on the peptide.

3. Do your products meet quality standards?

   Yes, our products are manufactured to high quality standards and undergo rigorous third-party testing to verify purity and potency. However, our research chemicals and peptides are intended for research purposes only and are not for human consumption.

4. How should I store peptides?

   Store peptides in a cool, dry place away from direct sunlight. For long-term storage, it’s recommended to keep peptides in a freezer at -20°C. Always refer to the specific storage instructions provided with each product.

5. How can I place an order?

   You can place an order directly through our website. Browse the product catalog, add desired items to your cart, and proceed to checkout. For assistance, contact customer support.

6. What payment methods do you accept?

   We accept major credit cards (Visa, Mastercard, Discover) and bank transfers, or Venmo, Paypal, Zelle, Cashapp. 

7. Do you ship internationally?

   Yes, Cost do vary per area you are located.

8. How can I track my order?

   After shipment you'll receive a confirmation email with a tracking number you can use on the carrier’s website.

9. What is your cancellation/return policy?

   To initiate a return or cancellation, contact customer support with your order number and reason. A 10% processing fee will be deducted from cancellations/returns/refunds (these fees are charged by processors and are not reimbursed to Arctic Labs).

10. What if I have a problem with my order?

    Contact the shipping courier first; then notify our customer support team so we can help resolve the issue.

11. How can I contact customer support?

    You can reach our support team via the Contact Us page or email: Novarynlabs@gmail.com or 317-879-6119.

12. Are there any discounts or promotions available?

    We periodically offer discounts and promotions. Subscribe to our newsletter or follow us on social media for the latest deals.

FDA Disclaimer: The statements made within this website have not been evaluated by the US Food and Drug Administration. The statements and the products of this company are not intended to diagnose, treat, cure or prevent any disease.